FAQs

Golden Key

Essential Info

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What is an Escape Room?

An Escape Room is an indoor adventure where you race against the clock to beat the challenges that have been set for you.

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How long do I have in the room?

You will have 60 minutes in the Escape Room before time is up! We recommend leaving an extra 15-20 minutes for the safety briefing, team photos and payment.

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What is the best group size?

Each of our adventures will give a recommended group size, too few people and the room will be harder, too many and each person will have less puzzles to do!

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Which adventure should I choose?

Our difficulty ratings are designed based upon your previous experience with Escape Rooms.

If you want to be able to experience the full adventure and Escape, we recommend choosing a difficulty level appropriate to your experience.

If you are looking for a challenge we recommend choosing a difficulty level one above your experience. An Intermediate level room as a Beginner will provide a strong challenge for almost all Beginner groups.

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Will I feel Claustrophobic?

In short, it depends on what makes you feel Claustrophobic. You are never truly locked in, we always leave the entry door unlocked, and as you progress through the room, you are never required to lock a door behind you.

Unless otherwise stated, the ceiling will always be at least 2m high.

Our rooms are well lit unless otherwise stated, and if the room has any element that is designed to scare, we will let you know on its page!

Golden Key

Bookings

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How can I book an Adventure?

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Can I make changes to my booking?

If you need to change your booking, please give us as much notice as possible. We offer free of charge rescheduling provided we are given reasonable notice.

Changes to the number of participants can be sorted out on the day, provided the minimum of 2 participants is met.

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What does it cost?

Our adventures cost $35 per person, with a minimum of 2 participants per booking.

Children under 3 are free, but do not count as participants.

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What do I need to bring?

Only your essential items, everything you need to complete the room, is contained within the room.

 

We provide lockers for all non-essential items.

Golden Key

Other FAQs

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Are Escape Rooms for Adults or Kids?

Escape Rooms are activities designed to challenge adults and kids alike!

We find that groups of teenagers and older tend to see very similar success rates in the rooms, with younger kids finding them a bit harder on average.

No matter your age, an Escape Room will provide an unique and exciting experience!

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What is the age limit?

We have no age limit, however there are a few things to keep in mind.

Groups must contain one participant aged 15+.

We recommend groups which are mostly kids be aged 11+.

Younger kids can be taken along, but our puzzles may be too hard for them.

Parents or Guardians are responsible for whatever the kids do in the room!

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How accessible are Escape Rooms?

Our rooms contain low impact exercise, such as the searching for clues which could be located anywhere from the ground to approximately 1.7m high. If this is difficult for you, we recommend bringing a team member who can do it for you!

Our rooms are not wheelchair accessible.